Now - unplug and give your sales a boost in 2015. Here are three tips to make your sales soar:
1) Remain customer focused. Forget about what YOU have to SELL and think about what the CUSTOMER NEEDS. If you focus on solving their problems, you will become a trusted key player in their business and they will buy from you ... long term.
2) Exceed expectations. Deliver early, better and more than your customer expects. Do it every time. And do it with cheerfulness. Be your customer's bright spot in the day.
3) While we live in a high tech world, never forget you are still dealing with individuals, not machines. There is a live, busy, overworked often underpaid person with real-life issues on the receiving end of your emails and texts. When possible incorporate face-to-face meetings and live phone conversations into your relationships with current and potential clients. Building this type of relationship will bring long lasting business your way.
Judy Crockett is a retail management consultant and owner of Manistee, Michigan-based Interactive Marketing and Communication. Her blog is www.womensnetwork.blogspot.com